Privacy Policy
Last updated: May 1, 2026
1. Data we collect
We collect the information you provide directly when you create an account: name, email, phone number, and bank account details required to receive rent payments. For tenants, we collect payment method details (handled by our payment processor) and rental history within the platform. We also collect property details, lease terms, maintenance requests, and financial entries you choose to record.
2. Cookies and tracking
We use a small number of strictly necessary cookies to keep you signed in and secure your session. We use privacy-preserving analytics to understand which pages are most useful — we do not sell or share this data with advertisers. You can clear cookies at any time through your browser settings.
3. Third parties
We share data only with the service providers required to operate TenantsRent: our payment processor (Stripe) for handling rent payments, our hosting provider for running the application, our email provider for transactional notifications, and our database provider for secure storage. Each is bound by contractual confidentiality and security obligations. We do not sell your personal information.
4. Data retention
We retain your account data for as long as your account is active. If you close your account, we retain financial and payment records for up to seven years to comply with tax and financial regulations, after which the data is deleted or fully anonymized. You may request export of your data at any time.
5. Contact
For privacy questions, data access requests, or to exercise rights under applicable privacy laws (including the GDPR and CCPA), email privacy@tenantsrent.com. We respond within 30 days.